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The document provides: An overview of the digital telecare landscape; A roadmap detailing the process of upgrading from analogue to digital telecare, aligning with the accelerated deadline of ; An estimated timeline with an in-depth breakdown of the timescales to complete key operational components of the transition; Estimated resources and costings for the transition; Information on the impact that the transition will have on service users; Potential benefits and opportunities of a digital telecare service; Risks to be considered; Recommendations that telecare service providers should follow to minimise disruption to their service users and; Information on resources available from the Digital Telecare Programme which will support the transition journey.
Follow us on Twitter. To help suppliers and support this strategic direction around Principals and Standards, we have recently launched the Digital Telecare Security Assessment Scheme to ensure a consistent and best practice approach is taken to cyber security. Suppliers can elect to undergo this assessment scheme and where they meet the fair and common minimum-security standard, their name and details of equipment and services assessed will be added to the list of Assessed Providers on the Digital Telecare Playbook.
We have now provided suppliers with guidance and details of the next steps of the process to get assessed. The initial assessments will take place over the coming months, with the first round of suppliers expected to be added to the Assessed Suppliers List before the end of the year. The process of upgrading from analogue to digital telecare requires Partnerships to successfully complete several complex stages.
This represents a significant commitment from services who, historically, have not been over-resourced. However, given telecare is an essential service, the transition cannot be rushed, and it is essential that the final digital telecare solution provides a safe, reliable and high-quality service to citizens.
To further support Partnerships in their digital telecare journey, we have also, just this month, launched a Digital Telecare Implementation Award Scheme. This is designed to celebrate the success of Partnerships reaching five key milestones in the digital telecare journey, while simultaneously reinforcing the importance of these milestones themselves. It is hoped that external recognition of this nature will help ensure internal recognition of the achievement Partnerships have accomplished in attaining these five milestones.
The move to digital infrastructure and resulting implications for telecare is a global event. Countries such as Australia, Germany and Sweden have already made significant progress, whilst others such as Spain are still in the early stages.
Scotland has always prided itself on its inclusive international outlook and thrived through strong international connections, and telecare should be no different. The common need to transition to digital telecare offers the perfect opportunity for collaboration and knowledge sharing and will empower Scotland to implement solutions which represent international best practice, while also offering a global audience for our own innovations.
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